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OSVAULT MANAGED BACKUP

Protect your data.
Protect your business.
Protect your reputation.

Information is the new currency in the 21st century. OSdesk Managed Backup Services provide the information backup stability and predictability that you need and want to protect your data, your business and your reputation. By optimizing backup services operational efficiency, you can increase the value of your OSvault investment.

Proactive Monitoring and Management

  • 24x7 monitoring – not just during business hours
  • Incident remediation – real time, even at 2 am
  • Storage vendor management – enables full end-to-end insight to backup infrastructure

World Class OSvault Experts

  • significantly decrease time to resolution – prevent the snowball affect
  • root cause analysis – prevent problems from reoccurring
  • improve backup and restore performance
  • feature adoption
  • Proactive planning and continuous improvements – because no environment is ever static
  • capacity planning
  • patch and upgrade environment

Business Outcomes

Guaranteed SLAs

  • SLAs are established and enforced – enjoy peace of mind knowing your data is available.
  • 24x7 escalation and event management – rest easy knowing someone is minding the store.
  • Backup success, repeat failures, restores response.
  • Full transparency – no surprises.
  • Access to real-time reports and metrics – insight at your fingertips whenever you want.
  • Predictable costs – makes planning and forecasting less ambiguous.
  • Operational excellence promotes maximized investment – gain improved efficiencies across the board.
  • Focused priority with weekly, monthly, quarterly analysis reviews – meet personally with your dedicated account rep vs. reading another report.
  • Harness OSvault expertise – optimized system and resources, maximized product feature usage and first line access to best practices/IP - be among the first in line to get the latest benefit of global knowledge

POSTAL ADDRESS
PO Box 350
Liverpool, NSW 1871